Goal Setting

Goal setting is pretty much a part of our culture.  We all fundamentally understand the concept of “set a goal, work to achieve it”.  I think though, that we often get goal setting wrong.  And I’m not talking about ‘save $1000′ or ‘lose 5kg’, I’m talking about those, “One day I’ll climb everest”  or “One day I’ll ride across […]

Starting Simply

Chatbots hold almost unlimited possibility, and yet the reality is that it takes time to get the complexity put in place in a way that adds value instead of frustrates customers. Instead, the first step might be to consider this highly advanced tool nothing more than an old fashioned PABX system, and think of the […]